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Crafting Inclusive Experiences: A Guide to Creating Accessible Marketing Content

In today's digital landscape, creating content that's accessible to everyone isn't just a trend—it's an imperative. It's about making sure everyone, regardless of ability, can engage with your content seamlessly.


Let's dive into crafting accessible marketing experiences through accessible content so that we can make sure we’re including ALL of our audiences.


  1. Understanding why and who: The first step on this journey is understanding why accessibility matters for your marketing efforts. It’s about reaching a broader audience, making the user experience better, and not losing track of ethics in your marketing. By including accessibility in your marketing strategy, you’re creating a wider target audience and engineering an experience that includes everyone.

  2. Thinking like a designer: Incorporate a clean and simple design for your website, email, and social. Use high-contrast colors, legible fonts, and clear headings. This helps those with visual impairments or cognitive challenges to navigate your website with less hassle.

  3. Choose your words wisely: Be clear and concise. Use descriptive alt text for all images, transcripts for videos, and captions for social media. This makes it easier for screen readers to navigate your site.

  4. Don’t forget multimedia: When you bring multimedia elements into your marketing, make sure they’re easy to navigate for all accessibility levels. Videos should have audio descriptions and easily accessible transcripts, and interactive elements should be simple to navigate using a keyboard.

  5. Optimize your mobile experience: Optimize your content for mobile devices, ensuring it’s easily accessible on various screen sizes. With users increasingly defaulting to mobile, making sure you’re optimized for a variety of phones helps you meet your audience where they are.

  6. Test … and test again: Regularly test your website and content using accessibility tools and with real users, including those with disabilities. Gather feedback and iteratively improve your content to keep accessibility at the forefront of your marketing.

  7. Train your team: Educate your team about the importance of accessible content and provide them with the necessary training and resources. Encourage a culture of inclusivity in every aspect of your team building and training.

  8. Stay informed: The digital landscape and accessibility standards evolve. Keep yourself and your team educated about the latest accessibility guidelines, laws, and best practices to keep your content up to date and inclusive.


Accessibility isn't a checkbox; it's an ongoing commitment to creating a digital space where everyone can engage and interact seamlessly. By crafting content that's accessible to all, you not only enhance your brand's reputation but also contribute to a more inclusive online world.


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